Privacy & Confidentiality Policy

Latest update: November 25, 2025

Brigada Builders, Inc. (“Brigada,” “we,” “us,” “our”) operates the website www.brigadabuilders.com, which provides construction, remodeling, restoration, and related services in the Los Angeles area.
This policy explains how we collect, use, protect, and disclose personal information.

By using our website or submitting information through it, you agree to the practices described in this Privacy & Confidentiality Policy.1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information You Provide

• Name
• Email address
• Phone number
• Address or project location
• Information submitted in forms, requests, or consultations
• Any documents, photos, or descriptions you choose to provide

1.2 Project Information

• Scope of work
• Budgets or financial details you voluntarily share
• Plans, sketches, or files provided by you

1.3 Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device identifiers
• Pages viewed
• Time/date of visit
• Time spent on each page

We collect this for analytics, security, and website performance.

1.4 Cookies

Our website uses cookies to:

• Improve user experience
• Remember preferences
• Analyze traffic patterns

You may decline cookies through your browser settings. Some features may not work properly if cookies are disabled.2. How We Use Your Information

We use the information we collect to:

• Communicate with you
• Provide estimates or schedule consultations
• Deliver downloadable materials you request (e.g., the Smart Luxury Guide)
• Improve website functionality
• Respond to project inquiries
• Send updates or helpful content related to construction and home improvement
• Comply with legal obligations

We do not sell personal information.3. Confidentiality of Client Information

We treat all projects and personal information you share as confidential.
This includes:

• Home addresses
• Project details
• Budget information
• Photos, plans, or documents

Brigada Builders uses reasonable administrative, physical, and technical safeguards to protect your data. Only authorized personnel with a legitimate business need have access to confidential information.4. Sharing of Information

We may share your information only with:

• Trusted service providers who help us operate our website, contact forms, scheduling tools, or email delivery (all bound by confidentiality obligations)
• Authorities or regulators if required by law
• You, at your request

We do not sell or share your personal information for advertising or marketing by third parties.

If this ever changes, we will update this policy and provide a clear “Do Not Sell or Share My Personal Information” link as required by California law.5. Retention of Information

We retain personal information only for as long as necessary to:

• Provide services or respond to inquiries
• Support ongoing or future project needs
• Comply with legal and tax requirements
• Maintain business records

Afterward, data is securely deleted or anonymized.6. Your Privacy Rights (California Residents)

California law grants consumers several rights regarding their personal information.
If you are a California resident, you have the right to:

6.1 Right to Know

Request disclosure of:

• Categories of personal information collected
• Sources of information
• Purposes for collection
• Categories of third parties we share information with
• Specific pieces of personal information we hold about you

6.2 Right to Delete

Request deletion of your personal information, unless retention is required to:

• Complete a transaction
• Provide a service you requested
• Detect fraud or security threats
• Comply with legal or tax obligations
• Maintain necessary business records

6.3 Right to Correct

Request correction of inaccurate personal information.

6.4 Right to Opt-Out of Sale or Sharing

We do not sell or share personal information.
If this changes, we will provide an explicit opt-out mechanism.

6.5 Right to Non-Discrimination

You will not be denied services, charged different prices, or penalized for exercising your rights.

How to Submit a Rights Request

You may request access, deletion, or correction by contacting:

📧 [email protected]
📞 310.280.2800

We may need to verify your identity before fulfilling your request.7. Security

We use commercially reasonable measures to protect your information.
However, no method of electronic storage or transmission is 100% secure.
We cannot guarantee absolute security, but we work to safeguard all data responsibly.8. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect information from children under 13.
If we learn that a child has provided personal data, we will delete it immediately.

9. Links to Other Websites

Our site may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy & Confidentiality Policy periodically.
Changes take effect immediately upon posting.
We recommend reviewing this page occasionally for updates.11. Contact Us

If you have questions, concerns, or requests regarding this policy, please contact us:

Brigada Builders, Inc.
📧 [email protected]
📞 310.280.2800

Brigada Builders – Terms and Conditions

Latest update: 

Welcome to www.brigadabuilders.com.
These Terms and Conditions (“Terms”) govern your use of our website and any materials, guides, forms, images, or content provided through it.
By accessing or using our website, you agree to these Terms.
If you do not agree, please do not use our site.

Brigada Builders, Inc. (“Brigada,” “we,” “us,” “our”) reserves the right to update these Terms at any time. Changes will be posted on this page and will take effect immediately.

1. Use of Website

You may use our website solely for:

• Learning about our services
• Contacting us for information or estimates
• Accessing materials we provide (such as our Smart Luxury Guide)
• Submitting forms or inquiries

You agree not to use the site for:

• Illegal or harmful activity
• Attempting to gain unauthorized access to our systems
• Uploading harmful code or interfering with the website’s functionality
• Copying or redistributing site content without permission

2. Accuracy of Information

We work hard to keep all website content accurate and up to date, but:

• We do not guarantee that all information is error-free or complete
• Content is provided for general informational purposes
• Prices, availability, and service descriptions may change without notice

Any estimates, guides, or materials provided on the site do not constitute a contract or formal agreement.

3. Intellectual Property

All content on this website—including text, images, logos, guides, graphics, videos, and layout—is the property of Brigada Builders, Inc., unless otherwise stated.

You may not:

• Copy, reproduce, or distribute our content
• Use our materials for commercial purposes
• Use our branding or imagery without written permission

You may download and save materials we intentionally provide (such as downloadable guides) for personal use.

4. Links to Third-Party Sites

Our website may contain links to external websites.
We are not responsible for the content, policies, or practices of third-party sites.
Visiting external links is at your own risk.

5. Disclaimer

5.1 Service Information

All information on this site is provided “as is.”
We do not guarantee:

• Accuracy
• Completeness
• Suitability for any specific purpose

Construction projects involve variables outside our control (site conditions, city requirements, cost fluctuations).
Any materials—even those intended to help with budgeting—should be viewed as general guidance, not guarantees.

5.2 No Professional Advice

Guides, blog posts, or educational content do not replace:

• Professional architectural advice
• Engineering reports
• Permitting guidance
• Legal or financial advice

For specific decisions, always consult qualified professionals.

6. Limitation of Liability

To the fullest extent permitted by law, Brigada Builders is not liable for:

• Any direct or indirect damages resulting from use of our website
• Errors in information, delays, interruptions, or data loss
• Issues arising from third-party links, services, or tools

Your use of the website is at your own discretion and risk.

7. Indemnification

By using our website, you agree to indemnify and hold Brigada Builders harmless from any claims, damages, losses, or expenses arising from:

• Misuse of the website
• Violation of these Terms
• Breach of intellectual property rights

8. Personal Information

Your use of the site is also governed by our Privacy & Confidentiality Policy, which explains how we collect and handle personal information.
By using the site, you consent to the practices described in that policy.

9. Termination

We reserve the right to suspend or terminate your access to the site if you violate these Terms or use the website in a harmful or unauthorized manner.

10. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any disputes will be resolved in the courts of Los Angeles County, California.

11. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Brigada Builders, Inc.
📧 [email protected]
📞 310.280.2800